Privacy Policy

I respect your privacy and only process your personal data for the purpose for which you have provided them and in accordance with the Personal Data Protection Act and the Telecommunications Act.
Creme Fraiche is committed to protecting the privacy of her website visitors and customers. Creme Fraiche will not disclose the information of her customers to third parties unless they are a part of providing a service to you. The following policy may change from time to time, please consult with this page for the latest version.

1. Company data
Company name: Creme Fraiche (Wunderlich Products ) 
Website: www.creme Fraiche.nl 
Registration number Chamber of Commerce (KVK): 73992828 
VAT number: NL001668152B74

2. E-mail address

It is very important to inform you when necessary. When I need to contact you, I use your email address. This only happens when I have questions about your order, incorrect address or when I need to notify you when an order is ready for shipping. Email addresses will be deleted after your order has arrived safe and sound. As soon you choose for the option ‘priority shipping’, I need to write down your email address on the custom forms as well.

3. Address details
 Creme Fraiche
, As soon as I receive your order, I will receive the address to which this order must be sent. This is on my website only visible by me. On social media I will always make sure you wouldn’t see any addresses on my Instagram stories (for example). I’m the only one who has access to the login details of both my websites.
PAYPAL
When you choose to pay trough Paypal, Paypal receives your address details and bank account number. These will remain as ‘payments received’ on my Paypal accout. I can personally remove these.

Post NL (Dutch mail order company)
The post office needs your address to make sure you receive your package as soon as possible without any problems. All they need/look at is your zip code and city / country. If a package disappears during the delivery process, I will call the Post NL help desk. They need your name, address, email, telephone number. They also ask for the content and the value of your order.

Because of the the Dutch Tax and Customs Administration (Belastingdienst) I need to document all of incoming orders. My accountant ensures that I pay the correct amount of taxes. To be able to calculate this, they need insight into my incoming orders, amounts and to which countries these orders have been sent. They don’t need your addresses, email, phone numbers etc. I need to save these maps for at least 5 years before I can trow throw them away.

4. Phone number
 do not use your telephone number for commercial purposes. I only need your phone number as soon you choose for the priority shipment.

5. Special personal data
The collected information is only used internally and is not passed through to other organizations

6. Transferring security and receiving data
If we transfer or receive your data on our website, we always use the encryption technologies that are recognized as common standards within the IT sector. I have implemented the necessary security measures to prevent the loss, unauthorized use or modification of information we receive on our site.

7. Safety storage of data
A secure connection is used on the page where you provide personal data. Passwords are always saved in a hash.

8. Access your data
Upon request, we inform visitors of our website about the personal data processed by them. Any incorrect data can be corrected, supplemented or deleted. If you wish to access this information, or wish to improve your personal data, please contact us at the address below.

9. Contact
Maarten Kok

Creme Fraiche Design
Schiehaven 15C
3024EC Rotterdam
info at creme-fraiche.nl